SHIPPING POLICY
Thank you for choosing Bômayê. To ensure transparency and provide you with a seamless shopping experience, we've outlined our Shipping Policy below.
1. Order Processing:
Orders are typically processed within 1-3 business days. Please note that this does not include weekends or holidays.
2. Shipping Methods:
We offer various shipping options to accommodate your needs. During checkout, you can select your preferred shipping method, and the associated costs and estimated delivery times will be displayed.
3. Shipping Locations:
Bômayê ships to Portugal (Lisbon). If you are located outside of these areas, please contact us for potential shipping options.
4. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process.
5. Estimated Delivery Times:
Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided during the checkout process and are subject to change due to factors beyond our control.
6. Tracking Information:
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment.
7. Customs and Duties:
International orders may be subject to customs duties and taxes. Bômayê is not responsible for any additional charges incurred during the customs process.
8. Shipping Delays:
While we strive to meet our estimated delivery times, shipping delays may occur due to unforeseen circumstances, such as weather, customs processing, or carrier issues.
9. Incomplete or Incorrect Addresses:
Please ensure that your shipping address is complete and accurate. [Your Clothing Brand] is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
10. Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.
11. Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at info.bomayestw@gmail.com.
Thank you for choosing Bômayê. We appreciate your understanding and cooperation as we work to deliver your stylish selections to you,
Bômayê Streetwear.